These terms apply when you request a freight or courier quote from Pioneer Express (Pvt) Ltd (“Pioneer Express”, “we”, “us”) through this website.
A quote is an estimate
We prepare each quote from the details you send us: origin, destination, packages, weight, dimensions, cargo type and service. It is an estimate, not a booking, and it does not oblige you or us to ship anything.
When a quote becomes firm
A quote is confirmed only when our team confirms it to you in writing, by email or on company letterhead. Anything shown on the website, including our calculators, is for planning only.
What can change the price
- The cargo’s actual weight, dimensions or nature differs from what you told us
- Carrier rates, fuel or security surcharges, port charges or exchange rates change before shipment
- Duties, taxes, inspections, storage or demurrage that were not part of the quote
- You change the route, service, pickup or delivery requirements
How long a quote is valid
Each quote states how long it is valid. If it does not, treat it as valid for 7 days, subject to space being available with the carrier.
Your information
Please give accurate details so the quote is accurate. How we handle what you send is explained in our Privacy Policy.
Questions
Email contact@pioneerexp.com or call +92 21 3869 1971. These terms are governed by the laws of Pakistan.
